Privacy policy

Last Updated: May 20, 2026

This Privacy Policy explains how HARBOR RUSTIC LOGIC LLC, operating the JardinSilence website, collects, uses, stores, and protects your information when you visit our website or make a purchase.

We believe privacy should be handled responsibly and transparently. We collect only the information necessary to operate our business, process orders, provide customer support, and improve the customer experience.

If you have questions about this Privacy Policy, contact us at support@jardinsilence.com.

1. Who We Are

Company Name: HARBOR RUSTIC LOGIC LLC
Website: JardinSilence
Address: 1500 N GRANT ST NUM 10506, DENVER, CO 80203
Email: support@jardinsilence.com

This website is operated in the United States and intended primarily for customers located within the United States.

2. Information We Collect

We collect information in two primary ways:

  • Information you provide directly
  • Information collected automatically through website usage

Information You Provide Directly

Depending on how you interact with the site, we may collect:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Order details
  • Customer support messages or inquiries

This information is used to process orders, communicate with customers, and provide support services.

Payment Information

Payments are processed securely through third-party payment providers.

JardinSilence does not store full credit card numbers, CVV codes, or banking credentials on our servers.

Information Collected Automatically

When visiting the website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring websites or search sources
  • General geographic region

This information helps us understand website usage and improve site functionality.

3. Payment Security

All checkout and payment pages use SSL/TLS encryption to help protect sensitive information during transmission.

Secure checkout features may include:

  • HTTPS encrypted connections
  • PCI-compliant payment processing
  • Fraud monitoring tools
  • Secure payment gateways

Payment data is handled directly by authorized payment providers and is not stored in full on JardinSilence systems.

If you have concerns regarding payment security, contact support@jardinsilence.com.

4. How We Use Your Information

We use collected information only for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer service and support
  • Sending order confirmations and shipping updates
  • Responding to inquiries
  • Improving website functionality and user experience
  • Preventing fraud and unauthorized transactions
  • Complying with legal obligations

If you choose to subscribe to marketing emails, we may also send promotional communications. You may unsubscribe at any time.

We do not sell customer personal information to third parties.

5. How We Share Information

We share information only when necessary to operate our business and fulfill customer orders.

Information may be shared with:

Shipping & Delivery Providers

To deliver orders and provide tracking updates.

Payment Processors

To securely process payments and prevent fraud.

Website & Platform Service Providers

Third-party providers that support website hosting, analytics, customer service tools, or ecommerce operations.

Legal Compliance

If required by law, regulation, court order, or governmental request.

All service providers are expected to handle information responsibly and securely.

6. Cookies & Tracking Technologies

JardinSilence uses cookies and similar technologies to improve website functionality and analyze site performance.

Cookies may be used for:

  • Shopping cart functionality
  • Checkout processes
  • User preferences
  • Website analytics
  • Advertising measurement

Most web browsers allow users to manage or disable cookies through browser settings.

Disabling cookies may affect certain website features.

7. Analytics & Advertising

We may use analytics services to better understand website traffic and customer behavior.

These services may collect:

  • Anonymous usage statistics
  • Device information
  • Browsing behavior
  • General geographic data

We may also use advertising tools that help measure the effectiveness of marketing campaigns.

These tools generally rely on cookies or anonymous identifiers rather than personally identifiable information.

8. Email Communications

Customers may receive transactional emails related to:

  • Order confirmations
  • Shipping updates
  • Customer support responses
  • Warranty or return communications

These communications are necessary to fulfill purchases and cannot be fully opted out of while an order is active.

Marketing emails are sent only when customers voluntarily subscribe or opt in.

Every marketing email includes an unsubscribe option.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights related to your personal information, including:

  • Requesting access to stored personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of personal data
  • Opting out of marketing communications
  • Requesting information about how data is used

To submit a privacy-related request, contact:

support@jardinsilence.com

We may require identity verification before processing certain requests.

10. California Privacy Rights

California residents may have additional privacy rights under applicable California privacy laws.

Eligible requests may include:

  • Access requests
  • Deletion requests
  • Information disclosure requests

JardinSilence does not sell personal information.

California residents may contact us directly for additional information regarding privacy rights.

11. Children's Privacy

This website is intended for adults.

We do not knowingly collect personal information from children under 13 years of age.

If you believe a child has submitted personal information through the website, please contact us and we will take appropriate action to remove the information.

12. Data Retention

We retain customer information only as long as reasonably necessary for:

  • Order fulfillment
  • Customer support
  • Warranty service
  • Accounting obligations
  • Legal compliance

Retention periods may vary depending on the type of information and applicable legal requirements.

13. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

However, no internet transmission or electronic storage method can be guaranteed completely secure.

Customers should also take precautions to protect their own account information and devices.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

JardinSilence is not responsible for the privacy practices or content of third-party websites.

We encourage users to review third-party privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after updates are posted constitutes acceptance of the revised policy.

16. Contact Us

Questions or privacy requests may be directed to:

Company Name: HARBOR RUSTIC LOGIC LLC
Address: 1500 N GRANT ST NUM 10506, DENVER, CO 80203
Email: support@jardinsilence.com

Support Hours: Monday through Friday, 9 AM – 6 PM MST

Typical Response Time:

  • General inquiries: 1–2 business days
  • Formal privacy requests: within 10 business days where applicable