Payment Methods & Security

At JardinSilence, we want customers to feel confident and secure when placing an order online.

This page explains the payment methods we accept, how transactions are processed, what charges may apply at checkout, and how your financial information is protected throughout the purchasing process.

1. Accepted Payment Methods

JardinSilence currently accepts payments through PayPal.

Through PayPal, customers may use:

  • PayPal account balances
  • Credit cards
  • Debit cards
  • Linked bank accounts

Accepted card networks typically include:

  • Visa
  • Mastercard
  • American Express
  • Discover

A PayPal account is not always required. In many cases, customers can complete checkout using PayPal guest checkout and pay directly with a credit or debit card.

If additional payment methods become available in the future, they will be displayed at checkout.

For payment-related questions before ordering, contact us at support@jardinsilence.com.

2. Pricing, Fees & Checkout Costs

We believe customers should clearly understand the total cost of an order before completing checkout.

What You Pay

Product Pricing

All product prices are listed in U.S. Dollars (USD).

Shipping Costs

Standard shipping within eligible U.S. regions is currently free unless otherwise stated on the product page.

Sales Tax

Applicable state and local sales tax is calculated automatically at checkout based on the shipping address.

Payment Processing Fees

JardinSilence does not charge additional payment processing fees for PayPal transactions.

Hidden Charges

There are no hidden fees added after checkout confirmation.

The final order total displayed before payment is the exact amount charged at purchase completion.

3. Secure Payment Processing

All payments are processed securely through PayPal’s encrypted payment platform.

Security protections include:

  • SSL/TLS encrypted transactions
  • Secure payment authentication
  • Fraud monitoring systems
  • Protection of sensitive financial information

JardinSilence does not store complete credit card numbers, CVV codes, or bank account credentials on our servers.

When checking out, customers should see a secure HTTPS connection in their browser.

4. PayPal Buyer Protection

Eligible purchases completed through PayPal may qualify for PayPal Buyer Protection coverage.

Buyer Protection may provide additional assistance if:

  • An item does not arrive
  • An order differs significantly from the product description

Eligibility and claim terms are determined directly by PayPal.

For full details regarding PayPal Buyer Protection, please review PayPal’s official policy information directly through their platform.

5. Order & Payment Process Overview

Before Payment

Customers can review:

  • Product pricing
  • Shipping charges
  • Applicable taxes
  • Final order totals

before submitting payment.

During Checkout

Customers are securely redirected to PayPal to complete payment authorization.

After Payment

Once payment is successfully completed:

  • An order confirmation email is typically sent shortly after purchase
  • Orders generally enter processing within 1–3 business days
  • Tracking information is sent once the order ships

Estimated delivery timelines may vary depending on location, carrier operations, and product availability.

6. Payment Troubleshooting

If you experience issues during checkout, common causes may include:

  • Billing address mismatches
  • Card issuer verification issues
  • Temporary bank fraud protection holds
  • Browser or cache-related loading problems

Possible solutions include:

  • Verifying billing information carefully
  • Trying another browser or device
  • Contacting your card issuer or bank
  • Confirming your PayPal payment method is active

If you still need assistance, contact support@jardinsilence.com and we will do our best to help.

7. Contact Information

Questions about payment or checkout? Contact our support team.

Company Name: HARBOR RUSTIC LOGIC LLC
Address: 1500 N GRANT ST NUM 10506, DENVER, CO 80203
Email: support@jardinsilence.com

Support Hours: Monday through Friday, 9 AM – 6 PM MST
Typical Response Time: 1–2 business days